OK. Now, I can kinda understand (though it makes me crazy) my 3 and 4 year olds saying “yes maam” when they’re asked to do something and then completely ignoring me and doing something else. On the other hand, I CANNOT get a handle on grown people doing the exact same thing. When you are on medication of any kind it is usually crucial to have some on hand. Then, when you have no refills (WHY?) and contact the doctor’s office to get some, they tell you that whoever is gonna check on whatever will call you back as soon as they get off the other line. Three days and 10 or 12 phone calls later you FINALLY get to talk to the “whoever” about the “whatever” and they tell you they will do whatever it is that pertains to the situation and, lo and behold, THEY DON’T! The best part is when they leave you hanging on a Friday. What is the world coming to when people can’t exhibit common decency and manners, and furthermore when a BUSINESS cannot conduct itself in the proper manner even when it concerns the health of a patient. FOR HEAVEN’S SAKE RETURN A FRIGGIN PHONE CALL OR AT THE VERY LEAST DO WHAT YOU TELL ME YOU’RE GOING TO DO, AND IF YOU’RE NOT, PLEASE DO ME THE DECENCY OF TELLING ME “well actually Mrs. Bock, I’m not really in the mood to take care of that right now and I have every intention of blowing you off. Please let me direct you to someone who gives a damn.”
{ 2 comments… read them below or add one }
OMG, you hit the nail on the head with this one. It seems anyone that has to do with health care ALWAYS says they will return your call, only to leave you wondering WTF.
True story! It makes me maddrna wet hen. Seriously, just tell me you don’t care and let me talk to someone who does! I’m so glad I’m not the only one this happens to. I thought it was just me they were rebelling against.